Every property managed by PSL Leasing Limited has British Gas, or equivalent, gas insurance. If you have problems with your gas system, including the boiler, it is the responsibility of the insurer such as British Gas. To assist in this matter, and to ensure our maintenance team can monitor your problems, we will contact British Gas or their equivalent on your behalf in order for them to undertake the repair. If you have a problem with your boiler or plumbing please contact our maintenance team so we can make an appointment for a British Gas inspector to visit your property.
British Gas inspections are very difficult to predict. By default they have two call-out times a day. The first one is between 8am – Midday. The second time is between 1pm and 6pm. When an appointment time is set you must ensure you are available at your property for the entire time to ensure that the engineer can gain access otherwise a new appointment time will need to be made for you. If you are not present when the gas engineer attends then they will leave a card saying you were not present. Please ring us and provide any details on that card so we may make another appointment on your behalf.
Occasionally, British Gas or their equivalent will need to come and conduct an inspection of the boiler and your gas plumbing. These inspections are compulsory to ensure your property’s gas insurance is up to date and valid. These inspections are sometimes requested by the Landlord which means we will contact you for an appropriate time. Sometimes, however, the gas company will contact you directly by mail. If this happens please inform our maintenance team as soon as possible. Failure to do so may impair our ability to assist you in the event something does go wrong with your gas service.
